DAY 1: Monday October 1, 2012
7:30am-9:00am
Registration & Breakfast
8:45am-9:50am
Keynote:
Decision Management – The Key To Unlocking Customer Value
James Taylor, CEO of Decision Management Solutions and Chair of the Decision Management Summit
Decision Management – The Key To Unlocking Customer Value
James Taylor, CEO of Decision Management Solutions and Chair of the Decision Management Summit
10:00am-10:30am
Exhibits & Coffee Break
10:30am-11:15am
Beyond Campaigns:
How Decision Management Drives Customer Journeys
Rob Brosnan, Senior Analyst, Forrester Research
How Decision Management Drives Customer Journeys
Rob Brosnan, Senior Analyst, Forrester Research
11:30am-12:15pm
Case Study:
Using Decision Management to Drive Customer Relevancy,
Engagement and Retention in Retail Financial Services
Tim Crick, Managing Partner, Decisioning Blueprints
Using Decision Management to Drive Customer Relevancy,
Engagement and Retention in Retail Financial Services
Tim Crick, Managing Partner, Decisioning Blueprints
12:15pm-1:30pm
Lunch
1:30pm-2:15pm
Developing a Good Customer Score to Drive Better Customer Decisions
Rex Pruitt, Manager, MIS Analytics – Profitability & Risk Requirements, PREMIER Bankcard
Rex Pruitt, Manager, MIS Analytics – Profitability & Risk Requirements, PREMIER Bankcard
2:30pm-2:50pm
Strategic Benefits of Decision Management Systems
for Core Banking Modernization Projects
Todd Schmitter, Executive Director, Lead Architect – Enterprise Systems, JP Morgan Chase
for Core Banking Modernization Projects
Todd Schmitter, Executive Director, Lead Architect – Enterprise Systems, JP Morgan Chase
2:55pm-3:15pm
3:15pm-3:45pm
Exhibits & Afternoon Break
4:00pm-5:00pm
From Performance Management to Decision Management: A Practitioner Panel (Guardian, Chubb, Westfield)
Craig Bedell, Global Insurance Industry Executive, IBM
Kevin Lyons, Head of Financial Planning & Analysis,
Retirement Solutions, Guardian Life Insurance
Mike MacMullin, Assistant Vice President,
Claims Actuarial & Advanced Analytics Group, Chubb Insurance
Craig Bedell, Global Insurance Industry Executive, IBM
Kevin Lyons, Head of Financial Planning & Analysis,
Retirement Solutions, Guardian Life Insurance
Mike MacMullin, Assistant Vice President,
Claims Actuarial & Advanced Analytics Group, Chubb Insurance
5:00pm-7:00pm
Conference Reception on Exhibit Floor
DAY 2: Tuesday October 2, 2012
8:00am-8:45am
Registration & Breakfast
8:45am-9:50am
Keynote:
Big Data – You have it, now how do you make decisions with it?
Eric Williams, Retired CIO and Chief Privacy Officer of Catalina Marketing Corporation
Big Data – You have it, now how do you make decisions with it?
Eric Williams, Retired CIO and Chief Privacy Officer of Catalina Marketing Corporation
10:00am-12:00pm
Decision-Centric Business Design: An Interactive Session
Gagan Saxena, VP Consulting, Decision Management Solutions and ex-CIO Apple Vacations & Claye Greene, Founder & Managing Director, Tech Blue; Dr. Alan Fish, Principal Consultant, Decision Solutions, FICO
Gagan Saxena, VP Consulting, Decision Management Solutions and ex-CIO Apple Vacations & Claye Greene, Founder & Managing Director, Tech Blue; Dr. Alan Fish, Principal Consultant, Decision Solutions, FICO
12:00pm-1:00pm
Lunch
1:15pm-2:00pm
Olympic Speed: Using Real-Time Decision Management
to Improve Performance of Elite and Everyday Athletes
Brian Stucky, Managing Director, Business Decision Management, Allegiance Advisory Group
to Improve Performance of Elite and Everyday Athletes
Brian Stucky, Managing Director, Business Decision Management, Allegiance Advisory Group
2:15pm-3:00pm
Modeling, Simulating and Optimizing Decisions for Better Business Performance
Jaime Vargas, Director of Cards Admissions, Sovereign Bank
Jaime Vargas, Director of Cards Admissions, Sovereign Bank
3:00pm-3:30pm
Exhibits & Afternoon Break
3:30pm-4:00pm
Decision Management: A Strategy for Organizationwide
Decision Support and Automation
Dan Vesset, Program Vice President, Business Analytics, IDC
Decision Support and Automation
Dan Vesset, Program Vice President, Business Analytics, IDC
4:00pm-5:15pm
Decision Management on Steroids: Will Big Data Tools Trump Rules?
Formal Peer-to-Peer Discussion
Neil Raden, Founder and Principal Analyst, Hired Brains Research
Formal Peer-to-Peer Discussion
Neil Raden, Founder and Principal Analyst, Hired Brains Research
